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About Us

History
AfroSmoke.com was started in 2011 as we set out to create a site that offered affordable American Glass. Over the past 5+ years we have met some amazing glass artists and are proud to display their work on our site.
Today, we work hard with our team at AfroSmoke to bring you the latest in glass pipes, water pipes and other smoking needs. We are a family run business and put a lot of love and dedication in what we do. Our goal is to provide a positive experience with every purchase.
We would love to hear your feedback on how we are doing and what we can improve to make your buying experience better. Product suggestions and requests for new features are more than welcome.

Our Artists
We offer a collection of glass that is made in America by American glass artists. We guarantee high quality glass and stand by each glass artist on our site. 

Customer Service
We strive to provide excellent support. Call or email us with any questions or issues. We will answer most emails within 24 hours during weekdays. We have recently started offering chat support on weekdays during afternoons and evenings as well. 

Security
AfroSmoke.com is secured with a 256-bit SSL encryption from GoDaddy.com. It means your information and transactions are safe with us and protected through an unbreakable encryption by one of the nations largest SSL encryption providers. 

Packaging
Shipping glass in a safe and secure way is an important part of our business. Over the years we've developed packaging methods that guarantee safe arrival of your glass. In the rare case that your item did break during shipment, give us a call or shoot us an email within 24 hours and we'll gladly replace your item.

Shipping
All orders are processed and shipped out in 1-2 business days. Everything is carefully inspected and packaged by our shipping team. All orders are shipped discretely with no indication of the contents of the package. A fragile sticker is placed on packages to insure safe handling by USPS and UPS.

Our promise
Our promise is that you will be a happy customer every single time. We take care of our customers. Let us know what we can do for you and our AfroSmoke team will be glad to help. 
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